Privacy Policy

Effective Date: 2024-07-29

This Privacy Policy describes how Chongqing Hanweiwang Trading Co., Ltd. (“Company,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from krelm.top (the “Site”) or otherwise communicate with us (collectively, the “Services”).

By using our Services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our Services.

1. Information We Collect

We collect several types of information from and about users of our Services, including:

a. Personal Information You Provide to Us

When you interact with our Services, you may provide us with personally identifiable information, such as:

  • Contact Information: Your name, email address, mailing address, shipping address, and phone number.
  • Account Information: If you create an account, your username and password.
  • Payment Information: When you make a purchase, we collect payment details such as credit card numbers or other payment method information. Please note that we do not store full credit card numbers on our servers; this information is processed securely by our third-party payment processors.
  • Order Information: Details about the products you purchase, order history, and delivery preferences.
  • Communications: Information you provide when you communicate with us, such as customer service inquiries, feedback, or reviews.

b. Information We Collect Automatically (Cookies and Other Technologies)

When you visit our Site, we automatically collect certain information about your device and your interaction with our Services. This information is primarily collected to help us understand how people use our Site, improve our Services, and for advertising purposes.

  • Device Information: Information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.
  • Usage Data: Information about how you interact with our Site, including pages viewed, products viewed, referral source, and the date/time of your visit.
  • Cookies: Small data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies and how to disable them, visit http://www.allaboutcookies.org.
  • Web Beacons/Pixels: Electronic files used to record information about how you browse the Site.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide and Maintain Services: To process your orders, fulfill purchases, and deliver products.
  • Manage Your Account: To create and manage your account, if applicable.
  • Communicate With You: To send order confirmations, shipping updates, respond to your inquiries, and provide customer support.
  • Improve Our Services: To understand how you use our Site, analyze trends, and improve our products, services, and website functionality.
  • Personalize Your Experience: To tailor product recommendations and content based on your preferences.
  • Marketing and Advertising: To send you promotional materials, offers, and advertisements about our products or services that may be of interest to you (you can opt-out at any time).
  • Security and Fraud Prevention: To detect and prevent fraudulent transactions and other illegal activities, and to protect the security of our Site and our users.
  • Compliance: To comply with legal obligations, enforce our terms and conditions, and resolve disputes.

3. How We Share Your Information

We may share your personal information with third parties for the following reasons:

  • Service Providers: We share information with third-party vendors and service providers who perform functions on our behalf, such as payment processing, shipping, order fulfillment, marketing, data analysis, IT services, and customer support. These service providers have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
  • Protection of Rights: To protect the rights, property, or safety of Chongqing Hanweiwang Trading Co., Ltd., our customers, or others.
  • With Your Consent: We may share your information with third parties when we have your explicit consent to do so.
  • Aggregated or Anonymized Data: We may share aggregated or anonymized information that does not directly identify you for research, marketing, analytics, or other business purposes.

4. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: You have the right to request access to the personal information we hold about you.
  • Correction/Rectification: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
  • Deletion: You have the right to request the deletion of your personal information, subject to certain legal exceptions.
  • Objection to Processing: You have the right to object to our processing of your personal information in certain circumstances.
  • Data Portability: You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.
  • Withdraw Consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.
  • Opt-Out of Marketing: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in those communications or by contacting us directly.

To exercise any of these rights, please contact us using the contact details provided below.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. While we strive to use commercially acceptable means to protect your personal information, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee the absolute security of your personal information.

6. Third-Party Links

Our Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

7. Children’s Privacy

Our Services are not intended for individuals under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we will take steps to remove that information from our servers.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the Services after any modifications to the Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

9. Contact Us

If you have any questions about this Privacy Policy, our data practices, or if you would like to exercise your rights, please contact us:

  • Company Name: Chongqing Hanweiwang Trading Co., Ltd.
  • Website: krelm.top
  • Address: Room 15-10, Building 1, No.3 Tongjing Road, Changshengqiao Town, Nan’an District, Chongqing, China
  • Email: [email protected]
  • Phone: 915-474-4266